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DATE

To be scheduled

DESCRIPTION

This 2 day course is suitable for clinical or non-clinical staff involved in incident investigation or patient safety roles in hospitals or at regional level. The course aims to explore human factors models and how they can be used to support staff involved in incident investigations. The course provides examples of the methods and tools used for this and an opportunity to use them to investigate an incident. The course will also explore report writing, making recommendations and implementing change.

LEARNING OBJECTIVES

  •     Gain an appreciation of human factors principles
  •     Provide a model of human factors to use in the real world
  •     Provide examples of human factors methods
  •     Gain an appreciation of patient involvement
  •     Understand the difference between Safety I and Safety II
  •     Gain an appreciation of how culture and background influences perspective
  •     Learn how to make effective and recommendations

COURSE CONTENT

  •     Definition of human factors
  •     SEIPS Model
  •     Overview of human error in healthcare
  •     Examples & discussion of each SEIPs work element
  •     Examples of incident analysis using SEIPS model
  •     Group activity analysing an incident using human factors methods
  •     Patient involvement
  •     Introduction to Safety II
  •     Culture and perspective
  •     Introduction to making recommendations

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If you would like further information about the course, please contact oxstar@nda.ox.ac.uk.