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Video introduction

Dr Tony Berendt, Medical Director OUH, explains the role of quality improvement in the Trust.

Tony Berendt's recomended reading list

Ackaoff, R. L. Addison, H. J. (2007) Management f-Laws: how organisations really work. Axeminster: Triarchy Press

Bibby, J. Bevan, H. Carter, E. Bate, P. Robert, G. (2009) Power of one, the power of many: bringing social movement thinking to health and healthcare improvement. :NHS

Gawande, A. (2002) Complications: a young surgeons notes on an imperfect science. USA : Henry Holt and Company

Gawande, A. (2007) Better: a surgeons notes on performance. London: Profile Books LTD

Gawande, A. (2010) The Checklist Manifesto: how to get things right. London: Profile Books LTD

Kotter. J (2012) Leading Change: Boston, Mass. Harvard Business Review Press