What will you learn?
Graduates will be able to...
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See healthcare differently by diagnosing the system factors that create risk, rather than focusing on individual errors.
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Understand why change succeeds in some settings and fails in others, and design improvements that work in the real world.
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Design safer systems that bring together human factors, technology, AI and organisational design to improve patient and staff outcomes.
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Lead change across professional boundaries, building the relationships needed to turn good ideas into lasting improvements.
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Implement complex change with confidence, using evidence-based approaches to overcome barriers and sustain results.
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Use data to drive better decisions, combining qualitative and quantitative evidence to measure, evaluate and improve performance.
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Influence healthcare beyond your own organisation by communicating compelling evidence to clinical, executive and operational audiences.
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Develop the leadership skills needed for systems improvement, working compassionately with patients, colleagues and multidisciplinary teams.
PGCert modules
Introduction to Human Factors, Ergonomics and Systems Safety
Explore human factors, systems thinking, resilience, complex adaptive systems and systems-based approaches to safety incident analysis.
Implementation Science
Learn how to understand context, engage stakeholders, secure support and design interventions that can be implemented and sustained.
Design for Systems Safety
Apply human-centred design principles to healthcare environments, processes, devices and technologies.
PGDip modules
PGDip students will take the above modules, in addition to:
Human Factors, Ergonomics and Safety Research Methods
Develop advanced skills in methods such as SEIPS, HFMEA, HFACS, hierarchical task analysis and qualitative, quantitative and mixed-methods research.
Simulation for Systems Safety
Use simulation and novel learning technologies to identify latent risks, test systems and support safer clinical practice.
Integration of AI and New Technologies in Healthcare
Examine trustworthy AI, bias, sociotechnical risks, workflow integration, governance and evaluation of AI-enabled interventions.
By the end of the programme, students will be able to diagnose system-safety challenges, design human-centred interventions, engage stakeholders and use evidence to implement and sustain improvement.