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This course is run over two days and is suitable for staff who are undertaking or planning to undertake an improvement project. Topics covered over the two days include:

  • Introduction to Human Factors/Ergonomics and Quality Improvement
  • Human Factors models
  • Patient safety
  • Teamwork and communication
  • Human Factors methods
  • Running an improvement project
  • PDCA/PDSA cycles
  • Implementing change
  • Data and measurement(using data to improve your systems)
  • Designing solutions
  • Strengths and weaknesses of solutions

If you are interested in applying for this course, please register your name with us using